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1. How to install an application on a BlackBerry device?

To install the application over-the-air:

  • Visit http://melonmobile.mobi using the Browser application on your BlackBerry device. Navigate to a product of your choice and select <Download>. A progress bar will show you how the download process is advancing.
  • When the download is complete, the installation will be automatically initiated. You will be notified when the software is installed.

To install the application from your desktop PC, follow these steps:

On your Desktop PC:

  • Start the BlackBerry Desktop Manager.
  • The Desktop Manager is available for installation on the CD, included in your BlackBerry phone package. You can always download and install the latest version of BlackBerry Desktop Manager from http://na.blackberry.com/eng/services/desktop/. The software is available through the BlackBerry devices manufacturer RIM free of charge.
  • Make sure your BlackBerry device is connected to the desktop PC and select Application Loader and then press the <Start> button in Add / Remove Applications in Desktop Manager.
  • In the Application Loader select <Browse> and locate the downloaded installation files for the application.
  • Select the installation file. The software will be added to the list of installed applications. Click <Next>.
  • Click <Finish> in the Application Loader screen. Desktop Manager will connect to your BlackBerry device and upload the installation files.

On your BlackBerry device:

  • The installation might ask you for a permission for a Trusted Application status. Select <Yes> to make sure that the application would work properly on your device.

2. How to install a Melon Mobile application on a Symbian device?

To install the application over-the-air:

  • Visit http://melonmobile.mobi using the Browser application on your Symbian device. Navigate to the application and select <Download>. A progress bar will show you how the download process is advancing.
  • When the download is complete, the installation will be automatically initiated. You will be notified when the application is installed.

To install the application manually:

  • Visit our website: www.melonmobile.com and download the installation file for the application to your PC.
  • Start Nokia PC Suite on your desktop PC.
  • Connect your device to your PC via a standard cable or Bluetooth connection.
  • Copy & paste the application installation file in the “File manager” of your mobile (using Nokia PC Suite).
  • Navigate to the file through “File manager” (on your device).
  • Install the file.
  • A progress bar will show you how the download process is advancing. You will be notified when the application is installed.

3. "Expired Certificate" during installation of software on Nokia 5800.

The “Expired certificate” error message occurs when you try to install .sis or .sisx files on Nokia 5800 devices with firmware older than 11.x.xxx. This problem is on phone level and does not depend on us.

A possible solution is to backup all messages, notes, calendar entries, and contacts via Nokia PC Suite, remove the microSD memory card (if the phone is switched on during the process of removing, please make sure you press the power key and select “Remove memory card” in order not to corrupt the memory card), format your Nokia 5800 (go to the stand-by screen and type in *#7370#, enter the security code; by default, it is 12345) and move the back-up items back on your device.

4. Installation security error on Symbian devices.

Go to Tools > Application Manager > Application Downloads (select options) > Settings and make sure Software Installation is set to On and Online Certificate Check is set to Off.

5.  Can I install Advanced Device Locks / Security Lock / Advanced Device Locks Professional Edition /Safe Deposit Box on a memory card?
Installing these application on removable drives might lead to security problems.