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Registration Number and Activation Key Problems
How to download, redownload and install my software
Trials
Returns
Software upgrades

1. “Certificate error” during manual installation of license.

Go to Tools→Application Manager→Options→Settings→Software Installation and select “All” before installing the license.

2. "Expired certificate" during installation of license.

You need to download your license file once more. Also, check the current date of your device and correct it if necessary.

3. Transferring your license to a different device.

The license file is based on the unique IMEI/PIN/IMSI number of your device provided upon purchase. This number is the device’s ID. That’s why the application can be used exclusively on the device it was licensed for. The license cannot be applied to other devices.